Fleet Operations Supervisor: Lead World‑Class Service

Aaa-Northeast; United States; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401k match

Tuition reimbursement

Free AAA membership

Paid time off

Job summary

AAA Northeast is seeking a Fleet Operations Supervisor to oversee the day-to-day activity of Fleet drivers, ensuring world-class service while adhering to safety procedures. You will interview, hire, train, and evaluate staff, emphasize Five Diamond Service, and manage scheduling and overtime approvals.

The role requires hands-on training, driver policy enforcement, and close collaboration with maintenance and safety teams to protect members and property.

Qualifications

• Oversees daily activity of Fleet drivers and schedules
• Interviews hires and evaluates performance
• Trains drivers on policies, safety and service standards
• Ensures compliance with Club policies and procedures

Responsibilities

• Oversees fleet operations to deliver world-class service
• Reviews schedules for adequate staff and approves overtime
• Delivers on-the-job and classroom training
• Inspects fleet and records maintenance and safety

Skills

Staff leadership

Hiring interviews

Training & coaching

Safety compliance

Job description

AAA Northeast is seeking a Fleet Operations Supervisor to oversee the day-to-day activity of Fleet drivers, ensuring world-class service while adhering to safety procedures. You will interview, hire, train, and evaluate staff, emphasize Five Diamond Service, and manage scheduling and overtime approvals.

The role requires hands-on training, driver policy enforcement, and close collaboration with maintenance and safety teams to protect members and property.