Fleet Operations Lead — World‑Class Service & Safety

AAA Northeast; Providence (RI); Sur place; USD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Top Employer

Health Coverage

401k match

Paid Time Off

Tuition Reimbursement

AAA Membership

Résumé du poste

AAA Northeast in Providence, RI seeks a Fleet Supervisor to oversee daily Fleet driver activities, monitor service demands, and train staff on technical and procedural aspects to uphold world-class service standards.

The role emphasizes Five Diamond Service, safety, scheduling efficiency, and vehicle maintenance in a fast-paced environment. Competitive pay with bonuses and comprehensive benefits are offered.

Qualifications

• Associate's Degree required.
• 3-4 years of relevant work experience required.
• 1-3 years of on-the-job tow experience required.
• Supervisory experience preferred.
• Active and valid driver's license in one state required.
• DOT card pre-hire and within 1 year preferred.

Responsabilités

• Oversee daily activity of Fleet drivers, ensure world-class service and safety compliance.
• Provide new-hire and refresher training for drivers and emphasize AAA policies.
• Resolve service issues and support member satisfaction while protecting property.
• Perform daily driver and vehicle inspections and ensure uniform/truck standards.
• Investigate driver injuries and coordinate with Safety Manager for prevention.
• Conduct periodic inventory checks and ensure equipment readiness.
• Respond to road service calls for mechanical assistance to members or drivers.
• Open/close Fleet Operations Center and ensure site security.

Connaissances

Leadership

Staff supervision

Interviewing

Training

Driver safety

Formation

Associate's Degree

Description du poste

AAA Northeast in Providence, RI seeks a Fleet Supervisor to oversee daily Fleet driver activities, monitor service demands, and train staff on technical and procedural aspects to uphold world-class service standards.

The role emphasizes Five Diamond Service, safety, scheduling efficiency, and vehicle maintenance in a fast-paced environment. Competitive pay with bonuses and comprehensive benefits are offered.