Fleet Operations Lead - Team Performance & Scheduling

AAA Northeast; East Providence (RI); On-site; USD 94,000 - 120,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Tuition reimbursement

Paid time off

Wellness incentives

Job summary

AAA Northeast is seeking a Fleet Operations Supervisor to oversee Fleet Supervisors and drive performance across scheduling, hiring, training, and evaluation. You will ensure efficient daily operations and alignment with safety and service standards, while managing overtime and staffing decisions.

In this role you’ll collaborate with Fleet, operations, and contract garages to deliver Five Diamond Service, analyze trends, and support continuous improvement through policy development and workforce

Qualifications

• High School Diploma or GED required.
• Valid driver's license and DOT card required.

Responsibilities

• Manage daily activities and performance of Fleet Supervisors in hiring, training, scheduling, motivation, and evaluation of their team.
• Provide performance management guidance to Supervisors (coaching, career development, performance appraisals, and disciplinary actions).
• Foster a participatory and positive work environment aligned with Club values and improved work relationships.

Education

High School Diploma or GED

Job description

AAA Northeast is seeking a Fleet Operations Supervisor to oversee Fleet Supervisors and drive performance across scheduling, hiring, training, and evaluation. You will ensure efficient daily operations and alignment with safety and service standards, while managing overtime and staffing decisions.

In this role you’ll collaborate with Fleet, operations, and contract garages to deliver Five Diamond Service, analyze trends, and support continuous improvement through policy development and workforce