Fleet Operations Lead - Safety & Service

AAA Northeast; New York (NY); Sur place; USD 82 000 - 104 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(k) with 6% match

Paid time off

Tuition reimbursement

AAA membership

Résumé du poste

AAA Northeast is seeking an Operations Supervisor for Fleet Services in New York. You will oversee daily activities of Fleet drivers, monitor service demands, train staff on policies, and ensure world-class service and safety compliance.

The role also involves interviewing and hiring recommendations, approving overtime, ensuring driver safety and vehicle maintenance, and collaborating with Safety management. Competitive salary with bonuses and comprehensive benefits.

Qualifications

• Associate's Degree required or 3–4 years of relevant work experience.
• 1–3 years on-the-job tow experience required.
• Supervisory experience preferred.
• Active and valid driver’s license (one state/jurisdiction).
• DOT card pre-hire and as a current employee within 1 year.

Responsabilités

• Oversee day-to-day activities of Fleet drivers and monitor service demands.
• Conduct training for drivers on policies, procedures and safety.
• Resolve service delivery issues and ensure member satisfaction.
• Perform daily inspections of drivers and vehicles and review logs.
• Open/close Fleet Operations Center and manage overtime approvals as needed.
• Respond to road service calls and provide mechanical assistance.

Connaissances

Supervisory experience

Driver's license

Tow experience

Training / coaching

Formation

Associate's Degree

Description du poste

AAA Northeast is seeking an Operations Supervisor for Fleet Services in New York. You will oversee daily activities of Fleet drivers, monitor service demands, train staff on policies, and ensure world-class service and safety compliance.

The role also involves interviewing and hiring recommendations, approving overtime, ensuring driver safety and vehicle maintenance, and collaborating with Safety management. Competitive salary with bonuses and comprehensive benefits.