Fleet Operations Lead — Drive Uptime & Shop Performance

Ryder System, Inc.; Fresno (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement plan

Job summary

Ryder System, Inc. seeks an Operations Supervisor to lead shift operations, plan and assign work to technicians, and drive performance against safety, quality, and cost targets.

You will manage customer satisfaction, inventory, tooling, and shop processes with responsibility across labor, asset and financial management to support maintenance operations and develop toward an Operations Manager role.

Qualifications

• H.S. diploma or GED required.
• Associate's or Bachelor's degree preferred or 1-3 years of maintenance operations experience.
• Maintenance and technical experience in a shop environment required.
• Supervisory experience preferred.
• Experience with a Shop Management System preferred.
• Microsoft Office intermediate preferred.
• DOT Regulated.

Responsibilities

• Plan and assign work to technicians, monitor productivity and conduct shift meetings.
• Ensure warranty policies and procedures are followed and drive quality inspections.
• Manage customer relationships, resolutions and communication on PM scheduling and vehicle status.
• Oversee parts inventory, shop tooling, and equipment requirements.
• Maintain documentation and ensure compliance with safety, EPA, and regulatory standards.

Skills

Vehicle diagnostics

Customer management

Microsoft Office

Education

High School diploma or GED

Associate's degree or equivalent preferred

Bachelor's degree preferred

Tools

Shop Management System

Job description

Ryder System, Inc. seeks an Operations Supervisor to lead shift operations, plan and assign work to technicians, and drive performance against safety, quality, and cost targets.

You will manage customer satisfaction, inventory, tooling, and shop processes with responsibility across labor, asset and financial management to support maintenance operations and develop toward an Operations Manager role.