Fleet Operations & Dispatch Coordinator

NFI Industries; Terrell (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

NFI Industries is seeking a Logistics Coordinator to direct activities across the Dedicated Fleet and support the Project Manager with operational needs. This role emphasizes driver relations, load planning, dispatch, and data entry in TMW.

The position requires strong communication, problem solving and multitasking capabilities, with extended hours as needed to meet customer demands and weekly invoicing deadlines.

Qualifications

• 2–3 years of experience in logistics or transportation.
• Strong MS Office and TMW experience preferred.
• Excellent customer service, problem solving and communication skills.
• Ability to work extended hours as needed.

Responsibilities

• Maintains positive relations with drivers and internal/external stakeholders.
• Communicates service issues to appropriate personnel and customers.
• Performs load planning, driver scheduling and dispatch using Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI's order management system (TMW).
• Works with home-office invoicing to ensure timely weekly customer invoices.
• Delivers KPI/performance data to internal and external parties weekly.
• Coordinates daily scheduling of truck and trailer maintenance.
• Collaborates with safety on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with safety, security and labor policy implementation.
• Provides coverage across departments during vacations/holidays.
• Manages and maintains driver payroll and audits expense reports.
• Assists the Project Manager wherever needed.

Skills

Customer service

Problem solving

Communication

Decision making

Multitasking

Time management

Tools

TMW

MS Office

Job description

NFI Industries is seeking a Logistics Coordinator to direct activities across the Dedicated Fleet and support the Project Manager with operational needs. This role emphasizes driver relations, load planning, dispatch, and data entry in TMW.

The position requires strong communication, problem solving and multitasking capabilities, with extended hours as needed to meet customer demands and weekly invoicing deadlines.