Logistics Dispatcher & Fleet Operations Lead

NFI Industries

Allentown (Lehigh County)

On-site

USD 42,000 - 64,000

Full time

2 days ago

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Job summary

NFI Industries is seeking a Logistics Coordinator to provide overall direction for the Dedicated Fleet operation and to assist the Project Manager as needed. The role includes load planning, driver scheduling, dispatch, and coordination with the invoicing team to ensure timely weekly customer invoices.

The candidate will maintain driver relations, monitor performance data, and support safety and policy implementations across departments.

Qualifications

2–3 years' experience in logistics and/or transportation.
MS Office and TMW experience strongly preferred.
Excellent customer service and communication skills.
Ability to multitask and work extended hours if necessary.

Responsibilities

Maintains positive relationships with all drivers and teams.
Communication of service issues to internal and external stakeholders.
Performs load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
Coordinates daily data entry into NFI’s order-management system (TMW).
Coordinates with home-office invoicing to ensure timely weekly customer invoices.
Ensures timely completion of daily and weekly tasks and reports KPI data.
Coordinates daily scheduling of truck and trailer maintenance.
Works with safety on DriveCam, driver compliance and HOS issues.
Assists Project Manager with safety, security, and labor policy implementation.