Fleet Manager: Driver Success & Performance Leader

Warren Transport, Inc; Waterloo (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Warren Transport, Inc. in Waterloo, IA is seeking a Fleet Manager to own an assigned fleet of independent contractors. This role focuses on building relationships with drivers, coordinating loads, and driving profitability and safety.

You’ll engage with drivers to resolve issues, monitor performance metrics, and partner with internal teams to ensure seamless operations. A four-year degree or equivalent experience is preferred.

Qualifications

• Four-year degree or equivalent work experience preferred.
• Ability to coordinate fleets and drivers effectively.
• Strong communication and problem-solving skills, with a customer-focused approach.

Responsibilities

• Manage and coach a fleet of drivers with focus on safety, service, retention and profitability.
• Build relationships with contractors and be their go-to resource.
• Own each load from dispatch through delivery.
• Communicate load expectations, changes and customer requirements.
• Work with Load Planning to identify and sell opportunities to drivers.
• Monitor metrics like on-time delivery, miles, revenue, safety and turnover.
• Navigate permits, service issues, tickets, border crossings and challenges.
• Ensure DOT and safety compliance and promote Safety First.
• Advocate for drivers and resolve issues with internal teams.

Skills

Communication skills

Problem solving

Negotiation

Organization

Rapport building

Math & geography basics

Microsoft Office (Word, Excel)

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Word

Excel

Job description

Warren Transport, Inc. in Waterloo, IA is seeking a Fleet Manager to own an assigned fleet of independent contractors. This role focuses on building relationships with drivers, coordinating loads, and driving profitability and safety.

You’ll engage with drivers to resolve issues, monitor performance metrics, and partner with internal teams to ensure seamless operations. A four-year degree or equivalent experience is preferred.