Fleet Logistics & Dispatch Specialist

NFI; Fort Wayne (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

NFI in Fort Wayne is seeking a Logistics Coordinator to direct the Dedicated Fleet operations and support the Project Manager with daily tasks. You will ensure efficient load planning, driver scheduling, and timely invoicing while maintaining strong driver relations.

The role involves data entry in TMW, payroll oversight, payroll audits, and cross-department coverage during peak times. Excellent communication and multitasking are essential.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments.
• Performs load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to internal and external parties.
• Coordinates daily scheduling of truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Customer service

Problem solving

Communication

Decision making

Multitasking

Time management

Tools

MS Office

TMW

Job description

NFI in Fort Wayne is seeking a Logistics Coordinator to direct the Dedicated Fleet operations and support the Project Manager with daily tasks. You will ensure efficient load planning, driver scheduling, and timely invoicing while maintaining strong driver relations.

The role involves data entry in TMW, payroll oversight, payroll audits, and cross-department coverage during peak times. Excellent communication and multitasking are essential.