Fleet Dispatch Specialist: 24/7 Ops

Cox Enterprises; Nebraska; On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus plans

Flexible time off

Healthcare options

401(k) with company match

Professional development

Parental leave & fertility coverage

Pet insurance

Employee discounts

Job summary

Cox Enterprises is seeking a Dispatch Coordinator to oversee fleet operations, ensuring timely maintenance and repairs by routing the right service providers. You will coordinate events, verify dispatch authorization, and keep customers informed of ETA while addressing inquiries and issues as they arise.

This role supports a 24/7/365 environment with varied shifts, offering opportunities for growth in the automotive logistics field and a strong benefits package.

Qualifications

• High school diploma or GED with relevant dispatch experience (3+ years).
• Strong dispatching and multitasking capabilities are essential.
• Flexibility to operate in a 24/7/365 environment and varying shifts.

Responsibilities

• Coordinate and manage logistics of fleet operations.
• Assess and assign open events to the nearest service provider.
• Verify authorization to dispatch and communicate ETA to customers.
• Inform supervisor of delays or issues with repairs.
• Address customer inquiries and resolve problems as they arise.

Skills

Dispatching

Multitasking

Customer service

Education

High school diploma or GED

Advanced degree or certification in Medium/Heavy Duty Truck Technology

Job description

Cox Enterprises is seeking a Dispatch Coordinator to oversee fleet operations, ensuring timely maintenance and repairs by routing the right service providers. You will coordinate events, verify dispatch authorization, and keep customers informed of ETA while addressing inquiries and issues as they arise.

This role supports a 24/7/365 environment with varied shifts, offering opportunities for growth in the automotive logistics field and a strong benefits package.