Fleet Dispatch Coordinator – Rapid Service & Routing

All Fleet Inc; Zion (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth & Advancement

Fast-Paced, Exciting Work Environment

Team That Has Your Back

Job summary

All Fleet Inc. is seeking a proactive Service Call Coordinator to manage inbound requests, dispatch diesel technicians, and optimize routes. You will coordinate across technicians, customers, and vendors to ensure fast service and minimal delays.

The role requires strong communication, problem-solving, and comfort with dispatch software in a fast-paced environment. Join a company that delivers emergency roadside assistance and fleet maintenance across 20 states.

Qualifications

• In-depth ability to manage multiple service requests simultaneously.
• Excellent communication with customers, technicians, and vendors.
• Knowledge or quick learning curve in trucking and repair operations.
• Strong problem-solving skills and urgency prioritization.
• Proficient with dispatch software and digital record-keeping.

Responsibilities

• Own inbound service requests and ensure efficient handling.
• Dispatch and coordinate mobile technicians to maximize speed and coverage.
• Think ahead to optimize routes and resource allocation.
• Manage high-value accounts and keep customers informed.
• Resolve issues in real-time and adjust schedules as needed.
• Communicate effectively across calls, texts, and digital systems.
• Track performance, maintain logs and reports.

Skills

Calm under pressure

Forward thinking

Strong communication

Problem solving

Industry knowledge: trucking/repair

Tech-savvy (dispatch software, multi‑线

Tools

Dispatch software

Multi-line phones

Digital logs / reporting

Job description

All Fleet Inc. is seeking a proactive Service Call Coordinator to manage inbound requests, dispatch diesel technicians, and optimize routes. You will coordinate across technicians, customers, and vendors to ensure fast service and minimal delays.

The role requires strong communication, problem-solving, and comfort with dispatch software in a fast-paced environment. Join a company that delivers emergency roadside assistance and fleet maintenance across 20 states.