Evening Service Dispatch Coordinator – Fleet Support

GetHired, Inc.; Zion (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Career growth and advancement

Fast-paced work environment

Supportive team

Job summary

All Fleet Inc. is seeking a 2nd Shift Service Call Coordinator to support evening operations. You will own inbound service requests, dispatch mobile diesel technicians, and solve problems in real time to keep fleets moving efficiently.

Strong communication and tech-savviness are essential as you coordinate with technicians, customers, and vendors to maintain high service levels. This role requires the ability to prioritize urgent calls and juggle multiple tasks in a fast-paced environment while

Qualifications

• Experience handling urgent service requests and dispatching technicians.
• Strong communication with customers, technicians and vendors.
• Ability to prioritize urgent calls and manage schedules.
• Familiarity with dispatch software and digital logs.

Responsibilities

• Own inbound service requests and ensure efficient handling.
• Dispatch and coordinate mobile diesel technicians to maximize speed and coverage.
• Think ahead to optimize routes and resource allocation.
• Manage high-value accounts and keep customers informed.
• Solve problems in real-time and adjust schedules as needed.
• Communicate via calls, texts, and digital systems to keep all parties in sync.
• Track performance and maintain logs and reports.

Skills

Dispatch coordination

Customer communication

Problem solving

Tech-savvy

Team player

Prioritization

Logistics

Attention to detail

Tools

Dispatch software

Multi-line phones

Digital logs

Job description

All Fleet Inc. is seeking a 2nd Shift Service Call Coordinator to support evening operations. You will own inbound service requests, dispatch mobile diesel technicians, and solve problems in real time to keep fleets moving efficiently.

Strong communication and tech-savviness are essential as you coordinate with technicians, customers, and vendors to maintain high service levels. This role requires the ability to prioritize urgent calls and juggle multiple tasks in a fast-paced environment while