Fleet Dispatch Coordinator | 24/7 Operations & Growth

Cox Enterprises, Inc.; Nashville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonus plans

Flexible time-off policies

Healthcare options for individuals and

Healthcare options for families

401(k) with company match

Professional development & education

Parental leave and fertility coverage

Pet insurance & employee discounts

Job summary

Cox Automotive Fleet is seeking a proactive Dispatch Coordinator to ensure seamless fleet operations. You will coordinate and manage logistics, assign service providers, and communicate ETAs while handling 24/7/365 scheduling and shift variations.

This role emphasizes problem solving and multitasking in a dynamic environment. The position requires a high school diploma or GED with 3–5 years of dispatching experience in breakdown/tire maintenance, or an advanced certification in a related field.

Qualifications

• Minimum: High school diploma or GED and 3 years of experience in dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance; alternative is 5 years of related experience or an advanced degree/certification in a related discipline.

Responsibilities

• Coordinate and manage the logistics of fleet operations to ensure timely maintenance and repairs.
• Assess and assign all open events.
• Verify proper authorization to dispatch events.
• Assign the nearest service provider for requested repairs.
• Inform customer of ETA and follow instructions.
• Inform supervisor on duty of delays or problems with repairs.
• Address problems and customer inquiries as they arise.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Medium/Heavy Duty Truck Technology certification

Advanced degree or related certification

Job description

Cox Automotive Fleet is seeking a proactive Dispatch Coordinator to ensure seamless fleet operations. You will coordinate and manage logistics, assign service providers, and communicate ETAs while handling 24/7/365 scheduling and shift variations.

This role emphasizes problem solving and multitasking in a dynamic environment. The position requires a high school diploma or GED with 3–5 years of dispatching experience in breakdown/tire maintenance, or an advanced certification in a related field.