Fleet Dispatch Coordinator - 24/7 Ops & Growth

Cox Automotive; Little Rock (AR); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Professional development

Parental leave

Pet insurance

Employee discounts

Job summary

Cox Automotive in Little Rock, AR is seeking a Dispatch Coordinator to manage the logistics of our fleet operations, ensuring vehicles are maintained and repairs completed promptly. You will assess and assign open events to the nearest service provider, verify required authorization, inform customers of ETA, and update the on‑duty supervisor about delays or repair issues as part of our 24/7/365 coverage.

This role requires a proactive problem solver who thrives in a fast paced automotive

Qualifications

• High school diploma or GED with 3 years of dispatching experience in breakdown/ tire, medium to heavy duty vehicle maintenance.
• Strong knowledge of dispatching and multitasking.

Responsibilities

• Assess and assign all open events.
• Verify proper authorization has been obtained to dispatch the event.
• Assign the appropriate and nearest service provider to make requested repairs.
• Advise the customer of the estimated time of arrival and follow instructions.
• Inform supervisor on duty of any delays with ETA or problems with repairs.
• Address problems and customer inquiries as they arise.

Skills

Dispatching

Multitasking

Education

High school diploma or GED

Job description

Cox Automotive in Little Rock, AR is seeking a Dispatch Coordinator to manage the logistics of our fleet operations, ensuring vehicles are maintained and repairs completed promptly. You will assess and assign open events to the nearest service provider, verify required authorization, inform customers of ETA, and update the on‑duty supervisor about delays or repair issues as part of our 24/7/365 coverage.

This role requires a proactive problem solver who thrives in a fast paced automotive