24/7 Fleet Dispatch Coordinator

Cox Automotive; Mission (KS); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with company match

Professional development

Job summary

Cox Automotive in Mission, KS is seeking a Dispatch Coordinator to manage the logistics of fleet operations, ensuring vehicles are repaired promptly and that the right service providers are dispatched for each event. You will coordinate assignments, verify authorization, and keep customers informed of ETA in a 24/7/365 environment.

The role requires a proactive problem solver with dispatching and multitasking skills.

Qualifications

• High school diploma or GED required or equivalent experience.
• 3 years of experience in dispatching for breakdown/ tire or related field.
• Knowledge of dispatching and multitasking required.

Responsibilities

• Coordinate and manage logistics of fleet operations to ensure timely maintenance and repairs.
• Assign open events to the nearest service provider and verify authorization.
• Inform customers of ETA and follow instructions.
• Escalate delays or issues to supervisor on duty and communicate resolutions.
• Address customer inquiries as they arise.

Skills

Dispatching

Multitasking

Vehicle knowledge

Education

High school diploma or GED

Advanced degree or certification in related discipline

Job description

Cox Automotive in Mission, KS is seeking a Dispatch Coordinator to manage the logistics of fleet operations, ensuring vehicles are repaired promptly and that the right service providers are dispatched for each event. You will coordinate assignments, verify authorization, and keep customers informed of ETA in a 24/7/365 environment.

The role requires a proactive problem solver with dispatching and multitasking skills.