Fleet Dispatch Coordinator — 24/7 Operations Specialist

Cox Automotive; Boise (ID); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Bonus plan

Healthcare

401(k)

Professional development

Parental leave

Pet insurance

Employee discounts

Job summary

Cox Automotive, within Cox Fleet, seeks a Dispatch Coordinator in Boise to manage fleet logistics and ensure timely maintenance and repairs. You will coordinate events, assign service providers, and communicate ETA while handling delays and customer inquiries in a 24/7 environment.

Ideal candidates bring dispatching expertise, multitasking ability, and a strong customer-service mindset. Training schedules vary to cover market needs, with compensation reflecting shift flexibility.

Qualifications

• High school diploma or GED with 3 years dispatching/tire/mid-to-heavy vehicle maintenance experience or alternative combination including advanced degree/certification.
• Strong knowledge of dispatching and multitasking.

Responsibilities

• Coordinate and manage logistics of fleet operations; ensure vehicles are maintained and repaired promptly.
• Assess and assign all open events.
• Verify proper authorization to dispatch the event.
• Assign the nearest service provider to perform requested repairs.
• Inform customer of ETA and follow requirements.
• Update supervisor on delays or repair issues.
• Address problems and customer inquiries as they arise.

Skills

Dispatching

Multitasking

Logistics

Customer service

Education

High school diploma or GED

Medium/Heavy Duty Truck Technology

Job description

Cox Automotive, within Cox Fleet, seeks a Dispatch Coordinator in Boise to manage fleet logistics and ensure timely maintenance and repairs. You will coordinate events, assign service providers, and communicate ETA while handling delays and customer inquiries in a 24/7 environment.

Ideal candidates bring dispatching expertise, multitasking ability, and a strong customer-service mindset. Training schedules vary to cover market needs, with compensation reflecting shift flexibility.