24/7 Fleet Dispatch Specialist

Cox Enterprises, Inc.; Atlanta (GA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Work-life balance

Healthcare

401(k) with match

Professional development

Parental leave & fertility coverage

Pet insurance

Employee discounts

Job summary

Cox Automotive is seeking a Dispatch Coordinator to support Cox Fleet operations. You will coordinate and manage fleet logistics, ensuring timely dispatch of service providers and maintaining service quality. The role operates in a 24/7/365 environment, with varied shifts and dynamic scheduling across markets.

Ideal candidates have 3 years dispatch experience, strong multitasking, and a customer-focused mindset. Training starts soon, with competitive pay and benefits included in the package.

Qualifications

• 3 years of dispatching experience in related field.
• Strong multitasking abilities.
• Knowledge of service-provider coordination.

Responsibilities

• Assess and assign all open events.
• Verify proper authorization to dispatch.
• Assign nearest service provider for repairs.
• Advise customer of ETA and follow instructions.
• Inform supervisor of delays or issues.
• Address problems and customer inquiries.

Skills

Dispatching

Multitasking

Customer service

Problem solving

Education

High school diploma or GED

Job description

Cox Automotive is seeking a Dispatch Coordinator to support Cox Fleet operations. You will coordinate and manage fleet logistics, ensuring timely dispatch of service providers and maintaining service quality. The role operates in a 24/7/365 environment, with varied shifts and dynamic scheduling across markets.

Ideal candidates have 3 years dispatch experience, strong multitasking, and a customer-focused mindset. Training starts soon, with competitive pay and benefits included in the package.