24/7 Fleet Dispatch Specialist

Cox Enterprises, Inc.; Phoenix (AZ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Bonus plans

Healthcare options

401(k) with company match

Professional development

Parental leave

Fertility coverage

Pet insurance

Employee discounts

Job summary

Cox Automotive is seeking a Dispatch Coordinator to support our fleet operations. You will coordinate logistics, assign service providers, and ensure timely maintenance and repairs for vehicles, with rotating 24/7 coverage.

The role requires a high school diploma or GED and dispatching experience, with strong multitasking skills. Training includes a 24/7 shift environment and dynamic scheduling across multiple time zones.

Qualifications

• High school diploma or GED with 3 years of dispatching experience (or 5 years with different combinations).
• Strong knowledge of dispatching processes and multitasking is required.

Responsibilities

• Coordinate and manage logistics of fleet operations to ensure timely maintenance and repairs.
• Assess and assign open events to nearest service provider.
• Verify proper authorization before dispatch.
• Inform customers of ETA and follow their requirements.
• Report delays or repair issues to the on-duty supervisor.
• Address problems and customer inquiries as they arise.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Advanced degree or certification in Medium/Heavy Duty Truck Technology

Job description

Cox Automotive is seeking a Dispatch Coordinator to support our fleet operations. You will coordinate logistics, assign service providers, and ensure timely maintenance and repairs for vehicles, with rotating 24/7 coverage.

The role requires a high school diploma or GED and dispatching experience, with strong multitasking skills. Training includes a 24/7 shift environment and dynamic scheduling across multiple time zones.