Fleet Dispatch Coordinator - 24/7 Logistics

Cox Automotive; Virginia Beach (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay & bonus plans

Health insurance options

401(k) with company match

Professional development

Paid holidays

Job summary

Cox Automotive in Virginia Beach is seeking a Dispatch Coordinator to help keep our fleet operations moving. You will coordinate logistics, assign the nearest service provider, and ensure timely repairs while working in a 24/7/365 environment.

This role requires a high school diploma or GED and 3 years dispatching experience; you should multitask well and communicate clearly with customers. Availability for varied shifts and a pay range of $18.17–$27.31 per hour are part of the job.

Qualifications

• High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).
• Strong knowledge of dispatching and multitasking.

Responsibilities

• Assess and assign all open events.
• Verify proper authorization has been obtained to dispatch the event.
• Assign the appropriate and nearest service provider to make requested repairs.
• Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
• Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs.
• Address problems and customer inquiries as they arise.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Job description

Cox Automotive in Virginia Beach is seeking a Dispatch Coordinator to help keep our fleet operations moving. You will coordinate logistics, assign the nearest service provider, and ensure timely repairs while working in a 24/7/365 environment.

This role requires a high school diploma or GED and 3 years dispatching experience; you should multitask well and communicate clearly with customers. Availability for varied shifts and a pay range of $18.17–$27.31 per hour are part of the job.