Fleet Coordinator | Customer Ops & Logistics (Atlanta)

ContainerPort Group; Fairburn (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

401(k) plan with company match

Paid Time Off

Flexible work arrangements

Tuition assistance

Bonus Eligibility

Employee Assistance Program

Financial planning

Internal Mobility & professional dev.

Job summary

ContainerPort Group in Atlanta is seeking a Fleet Coordinator to join our growing terminal team. You will act as a liaison between our terminal operations and the customer-facing team, ensuring a superior local customer experience.

This hands-on, fast-paced role requires strong communication, organizational skills, and familiarity with Transportation Management Systems and Microsoft Office. Responsibilities include quoting rates, processing orders, and keeping shipment information up to date

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.
• Strong organizational and communication skills.
• Proficient with Microsoft Office and Transportation Management Systems.

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Skills

Strong communication

Highly organized

Fast-paced environment

Microsoft Office

TMS familiarity

Education

High School Diploma or GED

College Degree preferred

Tools

Transportation Management Systems

Microsoft Office Suite

Job description

ContainerPort Group in Atlanta is seeking a Fleet Coordinator to join our growing terminal team. You will act as a liaison between our terminal operations and the customer-facing team, ensuring a superior local customer experience.

This hands-on, fast-paced role requires strong communication, organizational skills, and familiarity with Transportation Management Systems and Microsoft Office. Responsibilities include quoting rates, processing orders, and keeping shipment information up to date