Fleet Coordinator - Houston Logistics & Customer Ops

ContainerPort Group, Inc.; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Life Insurance & AD&D

Disability Insurance

Employee Assistance Program

401(k) with company match

Paid Time Off

Tuition assistance

Bonus eligibility

Job summary

ContainerPort Group (CPG®) in Houston seeks a Fleet Coordinator to join our growing terminal team. You will act as the liaison linking terminal operations to our customer-facing team, coordinating quotes, orders, and shipment information to ensure a smooth local experience.

The role demands strong organizational and communication skills, with the ability to thrive in a fast-paced environment and manage heavy email/phone activity.

Qualifications

• : High School Diploma or GED required.
• ; College Degree preferred
• ; 1+ year trucking industry experience preferred
• ; Highly organized individual with great communication skills
• ; Proficient with Microsoft Office Suite and Transportation Management Systems

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Skills

Communication skills

Organizational skills

Fast-paced environment adaptation

Education

High School Diploma or GED

College Degree

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

ContainerPort Group (CPG®) in Houston seeks a Fleet Coordinator to join our growing terminal team. You will act as the liaison linking terminal operations to our customer-facing team, coordinating quotes, orders, and shipment information to ensure a smooth local experience.

The role demands strong organizational and communication skills, with the ability to thrive in a fast-paced environment and manage heavy email/phone activity.