Fleet Coordinator — Houston Logistics & Customer Ops

ContainerPort Group; La Porte (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

401(k) plan with company match

Paid Time Off

Flexible work arrangements

Tuition assistance

Bonus eligibility

Job summary

ContainerPort Group (CPG®), a World Group company, is seeking a Fleet Coordinator for our Houston terminal to manage local customer experience by building relationships with warehouses and vendors. You will link terminal operations with the customer-facing team in a hands-on, high-execution role.

The ideal candidate is highly organized with 1+ year trucking industry experience, strong communication skills, and proficiency in Microsoft Office and Transportation Management Systems.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Skills

Communication skills

Organizational skills

Customer service orientation

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

ContainerPort Group (CPG®), a World Group company, is seeking a Fleet Coordinator for our Houston terminal to manage local customer experience by building relationships with warehouses and vendors. You will link terminal operations with the customer-facing team in a hands-on, high-execution role.

The ideal candidate is highly organized with 1+ year trucking industry experience, strong communication skills, and proficiency in Microsoft Office and Transportation Management Systems.