Flatbed Roadside Technician - Quick, Safe Help

AAA Northeast; United States; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Tuition reimbursement

Wellness incentives

Job summary

AAA Northeast is seeking a Roadside Service Tech (Flatbed) to provide safe, reliable roadside solutions for our members. You will respond to service requests, perform minor mechanical tasks, and tow when needed, while upholding AAA service standards.

Shifts run Tue-Sat 3:30PM–12:00AM. You’ll operate a flatbed or tow vehicle, maintain equipment, educate members, and promote AAA products. A valid state license, DOT card, and automotive training are required.

Qualifications

• High School Diploma or GED required.
• At least 21 years of age.
• Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting required.
• Active and valid driver's license issued by only one state or jurisdiction required.
• DOT card pre-hire and as a current employee within 1 year required.
• Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment.

Responsibilities

• Accepts calls and responds to Dispatch or members with ETA to destination.
• Locates members and greets members to provide service and ensure safety.
• Performs minor mechanical assistance and towing per policy and training.
• Maintains service vehicle and equipment in safe working order.
• Promotes AAA products and services and educates members on offerings.
• Work independently across a 24/7 operation and adapt to various shifts.

Skills

Electrical troubleshooting

Automotive mechanics knowledge

Customer service

Safety awareness

Education

High School Diploma or GED

DOT card training or certification

Job description

AAA Northeast is seeking a Roadside Service Tech (Flatbed) to provide safe, reliable roadside solutions for our members. You will respond to service requests, perform minor mechanical tasks, and tow when needed, while upholding AAA service standards.

Shifts run Tue-Sat 3:30PM–12:00AM. You’ll operate a flatbed or tow vehicle, maintain equipment, educate members, and promote AAA products. A valid state license, DOT card, and automotive training are required.