Fitness Club Membership Growth Specialist

24 Hour Fitness; Downey (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness in Downey, CA is seeking a Sales and Service Expert to deliver an outstanding sales and service experience. You will drive member acquisition and retention by presenting memberships, fitness, and retail options, and by building relationships with guests and members.

The role emphasizes on-board new members, meet sales goals, and participate in the Fitness Sales and Membership Sales Commission plans. A dynamic, customer-focused environment awaits in our bustling club.

Qualifications

• High School Diploma or GED required.
• CPR and AED certification within 60 days of employment.
• Bachelor’s degree preferred.
• Prior experience in fitness or retail industry preferred.
• 1–2 years of service sales experience preferred.

Responsibilities

• Sell memberships, fitness and retail products and services to guests and members.
• On-board new members and support retention to drive club profitability.
• Tour potential members and explain facilities, services, and amenities to match fitness needs.
• Enroll members using sales techniques and adhere to MAP procedures.
• Generate and manage leads, set appointments, and pursue new business opportunities.

Skills

Sales experience

Customer service

Interpersonal communication

POS system

Membership systems

Education

High School Diploma or GED

CPR & AED certification

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness in Downey, CA is seeking a Sales and Service Expert to deliver an outstanding sales and service experience. You will drive member acquisition and retention by presenting memberships, fitness, and retail options, and by building relationships with guests and members.

The role emphasizes on-board new members, meet sales goals, and participate in the Fitness Sales and Membership Sales Commission plans. A dynamic, customer-focused environment awaits in our bustling club.