Gym Membership Sales & Service Specialist

BFit Gyms; Antioch (CA); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical and dental coverage

Job summary

24 Hour Fitness seeks a Sales and Service Expert to deliver superior guest experiences, onboard new members, and drive membership and product sales. You will nurture relationships, promote fitness offerings, and support retention while meeting personal and club sales targets.

The role emphasizes clear communication, teamwork, and efficient use of POS and membership systems in a fast-paced club environment.

Qualifications

• Sales experience and knowledge of fitness industry preferred.
• CPR and AED certification within 60 days of employment.
• High school diploma or GED; a Bachelor’s degree is preferred.

Responsibilities

• Provide an outstanding guest and member experience to drive satisfaction and retention.
• On-board new members and present fitness and program offerings effectively.
• Prospect for leads, promote local campaigns, and manage appointments/lead follow-up.
• Promote memberships, fitness services, and retail products to achieve sales goals.
• Maintain club standards, assist teammates, and support store/club profitability.

Skills

Sales techniques

Fitness industry knowledge

Interpersonal communication

Computer literacy

POS system experience

Membership software knowledge

Self-motivation

Organizational skills

Education

High school diploma

CPR/AED certified

Bachelor's degree preferred

Tools

POS system

Membership software

Job description

24 Hour Fitness seeks a Sales and Service Expert to deliver superior guest experiences, onboard new members, and drive membership and product sales. You will nurture relationships, promote fitness offerings, and support retention while meeting personal and club sales targets.

The role emphasizes clear communication, teamwork, and efficient use of POS and membership systems in a fast-paced club environment.