Fire & Life Safety Technician - Field Service Pro

Johnson Controls, Inc.; New Castle (DE); Hybride; USD 34 000 - 47 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Résumé du poste

Johnson Controls, Inc. seeks a field technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, follow troubleshooting procedures, and work with diverse system types to ensure reliable operation.

The role requires strong communication, physical stamina, and availability for on-call rotations. Training and mentoring others may be part of responsibilities as you support customer goals and safety compliance.

Qualifications

• 3+ years’ experience with fire alarm, access control, security intrusion, sound and communications systems.
• Must be able to interpret blueprints, diagrams and specifications.
• A good working knowledge of computers is necessary.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor including lifting up to 50–70 lbs and working in ladders, ducts, and above ceilings.

Responsabilités

• Receive service calls, contact customer representatives, and determine problems.
• Diagnose and repair electronic fire alarm systems at customer sites.
• Read and interpret blueprints, diagrams, submittals, and specs.
• Follow troubleshooting procedures and refer to manuals to repair equipment.
• Maintain high level of customer service and ensure customer satisfaction.
• Participate in on-call rotation and mentor junior team members.

Connaissances

Fire alarm systems

Access control

Security intrusion systems

Sound and communications systems

Blueprints interpretation

IT literacy

Valid driver’s license

Customer service

Formation

NICET II certification

Technical training

Description du poste

Johnson Controls, Inc. seeks a field technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, follow troubleshooting procedures, and work with diverse system types to ensure reliable operation.

The role requires strong communication, physical stamina, and availability for on-call rotations. Training and mentoring others may be part of responsibilities as you support customer goals and safety compliance.