Fire Dispatcher: Critical Incident Communications & Overtime

Emergency Telecommunicator Services; Boston (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Boston seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans under supervision. Candidates should be able to operate computer systems and stay vigilant for evolving incident details.

Qualifications

• High school diploma or GED required; on-the-job training may be provided.
• Strong communication and data-entry accuracy essential.
• Familiarity with maps and radio procedures preferred.

Responsibilities

• Receive and document reports of fires, rescues, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and unit status.
• Relay information on occupants, hazards, and changes.
• Process requests for additional resources through procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant updates.

Skills

Clear radio communication

Organizational skills

Attention to detail

Calm under pressure

Education

High school diploma or equivalency

Job description

Emergency Telecommunicator Services in Boston seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans under supervision. Candidates should be able to operate computer systems and stay vigilant for evolving incident details.