Fire Dispatcher: 24/7 Incident Communications Pro

Emergency Telecommunicator Services; Town of Victor (NY); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance

Retirement plans

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, alert resources, and maintain continuous communication with responding crews.

The role requires organized handling of information and clear radio communication. Dispatchers must keep incident details current while following approved response plans and directions from authorized personnel.

Qualifications

• High school diploma or GED required; some postings may require dispatch training.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organizational skills

Multitasking

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, alert resources, and maintain continuous communication with responding crews.

The role requires organized handling of information and clear radio communication. Dispatchers must keep incident details current while following approved response plans and directions from authorized personnel.