Emergency Fire Dispatcher: Critical 24/7 Communications

Emergency Telecommunicator Services; Natick (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement programs

Job summary

Emergency Telecommunicator Services in Natick, MA is seeking Fire Dispatcher candidates to coordinate emergency responses. You will receive incident information, alert appropriate resources, and maintain communications with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Some assignments may require training or certification in fire dispatch and emergency medical dispatch as applicable.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organization

Clear communication

Radio communications

Education

High school diploma or equivalent

Tools

Dispatch software

Maps and navigation tools

Job description

Emergency Telecommunicator Services in Natick, MA is seeking Fire Dispatcher candidates to coordinate emergency responses. You will receive incident information, alert appropriate resources, and maintain communications with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Some assignments may require training or certification in fire dispatch and emergency medical dispatch as applicable.