Fire Dispatcher: Critical Communications Specialist (All Shifts)

Emergency Telecommunicator Services; Acton (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Acton, ME is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers handle incident information, alert resources, and maintain communications with responding crews.

Roles involve organized information handling, clear radio communication, and following established response plans under supervision. Positions may require shift work, including nights and weekends, to cover emergencies and major

Qualifications

• High school diploma or GED is commonly required.
• Some employers offer entry-level instruction; some seek experienced dispatchers with training in fire communications.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Acton, ME is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers handle incident information, alert resources, and maintain communications with responding crews.

Roles involve organized information handling, clear radio communication, and following established response plans under supervision. Positions may require shift work, including nights and weekends, to cover emergencies and major