Fire Dispatch Specialist — Dorchester, MA (Emergency Ops)

Emergency Telecommunicator Services; Boston (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Dorchester, MA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Work may include overnight shifts and weekend coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

High school diploma

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Dorchester, MA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Work may include overnight shifts and weekend coverage.