Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications seeks qualified Fire Dispatchers to coordinate emergency responses in Dorchester Center, MA. The role requires precise radio communication, meticulous data handling, and adherence to established response plans under direction from authorized personnel.

Responsibilities include receiving and documenting reports, verifying locations, alerting stations, monitoring status, and coordinating mutual-aid as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Education

High school diploma

Job description

911 Emergency Communications seeks qualified Fire Dispatchers to coordinate emergency responses in Dorchester Center, MA. The role requires precise radio communication, meticulous data handling, and adherence to established response plans under direction from authorized personnel.

Responsibilities include receiving and documenting reports, verifying locations, alerting stations, monitoring status, and coordinating mutual-aid as needed.