Fire Dispatcher: Critical Incident Coordination

911 Emergency Communications; Charlestown (NH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Charlestown, NH seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and other emergencies. You will handle incident information, alert resources, and maintain radio communications with responding crews.

Ideal candidates will have strong data handling, attention to detail, and the ability to follow established response plans while working under pressure across shifts including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or recognized equivalency credential

Job description

911 Emergency Communications in Charlestown, NH seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and other emergencies. You will handle incident information, alert resources, and maintain radio communications with responding crews.

Ideal candidates will have strong data handling, attention to detail, and the ability to follow established response plans while working under pressure across shifts including nights, weekends, and holidays.