Fire Dispatcher — 24/7 Emergency Communications Specialist

Emergency Telecommunicator Services; Wareham (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Wareham, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews in a fast-paced environment.

The role requires precise data entry, strong situational awareness, and proficient use of dispatch systems. Work schedules may include overnight shifts, weekends, and overtime to cover major incidents.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Maps reading

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Wareham, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews in a fast-paced environment.

The role requires precise data entry, strong situational awareness, and proficient use of dispatch systems. Work schedules may include overnight shifts, weekends, and overtime to cover major incidents.