Finnish Speaking Multilingual Support Representative

Employers from Greece; United States; Remote; USD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Finnish Speaking Multilingual Support Representative focused on delivering outstanding customer service across phone, email and chat channels.

You will assist customers in Finnish and additional languages, document interactions in the CRM, and collaborate with teams to resolve product issues while maintaining high satisfaction levels. The role offers training, relocation package and health benefits.

Qualifications

• Fluency in Finnish and at least one additional language (English, Swedish, Danish, etc.).
• Prior experience in a customer service role is preferred.
• Excellent communication and interpersonal skills are essential.
• Strong problem-solving abilities with a focus on customer satisfaction.
• Ability to manage multiple tasks effectively in a dynamic work environment.
• Familiarity with customer support software and Microsoft Office tools.

Responsibilities

• Provide exceptional customer support to clients in Finnish and other languages through phone, email, and chat.
• Assist customers with inquiries, product issues, and technical support efficiently.
• Handle customer complaints with professionalism and work towards effective resolutions.
• Accurately document all interactions in the CRM system for future reference and tracking purposes.
• Collaborate with team members and liaise with other departments to ensure a seamless customer experience.

Skills

Finnish fluency

Additional language

Customer service experience

Communication skills

Problem-solving

Multitasking

CRM software

Microsoft Office

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Multilingual Support Representative. This role is perfect for individuals who are dedicated to providing outstanding customer service and are fluent in multiple languages.

Responsibilities

• Provide exceptional customer support to clients in Finnish and other languages through various channels such as phone, email, and chat.
• Assist customers with inquiries, product issues, and technical support efficiently.
• Handle customer complaints with professionalism and work towards effective resolutions.
• Accurately document all interactions in the CRM system for future reference and tracking purposes.
• Collaborate with team members and liaise with other departments to ensure a seamless and positive customer experience.
• Engage in ongoing training to enhance product knowledge and customer service techniques.
• Proactively suggest enhancements to processes that improve customer satisfaction and service efficiency.

Requirements

• Fluency in Finnish and at least one additional language (English, Swedish, Danish, etc.), both written and spoken.
• Prior experience in a customer service role is preferred.
• Excellent communication and interpersonal skills are essential.
• Strong problem-solving abilities with a focus on ensuring customer satisfaction.
• Ability to manage multiple tasks effectively in a dynamic work environment.
• Familiarity with customer support software and Microsoft Office tools.
• Enthusiastic, adaptable, and committed to providing exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...