Finnish Speaking Business Support Consultant

Employers from Greece; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Job summary

Patrique Mercier Recruitment By Nellie is excited to offer a Finnish-speaking Business Support Consultant role in the United States. You will deliver professional assistance to Finnish-speaking business clients across email, chat, and phone, ensuring quick resolutions and high client satisfaction.

Ideal candidates communicate fluently in Finnish and English, have prior customer support experience in a business setting, and enjoy collaborative teamwork.

Qualifications

• Fluent in Finnish and English (written and spoken).
• Experience in a customer support role, preferably in a business/corporate setting.
• Strong communication and interpersonal skills focused on client relationships.
• Good problem-solving skills and ability to work under pressure.
• Familiarity with CRM systems and standard office software is advantageous.
• Collaborative approach and ability to work well in a team.

Responsibilities

• Provide dedicated support to Finnish-speaking business clients through phone, email, and chat.
• Assist clients with inquiries about business services, account management, and other operational needs.
• Resolve client issues promptly to ensure high satisfaction with services.
• Document all client interactions accurately in the CRM system for reference and QA.
• Collaborate with internal teams to address complex inquiries and improve service delivery.
• Stay informed about products and services to provide relevant assistance.
• Engage in continuous training to enhance skills and service effectiveness.

Skills

Finnish language

English proficiency

Customer support experience

Communication skills

Problem solving

CRM familiarity

Team collaboration

Attention to detail

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Finnish Speaking Business Support Consultant. In this pivotal role, you will be tasked with delivering exceptional support to our Finnish-speaking business clients, ensuring their needs are met with professionalism and efficiency. We are looking for candidates who possess strong communication skills and a commitment to providing high-quality customer service in a business environment.

Responsibilities

• Provide dedicated support to Finnish-speaking business clients through various communication channels, including phone, email, and chat.
• Assist clients with inquiries about business services, account management, and other operational needs.
• Resolve client issues promptly to ensure a high level of satisfaction with our services.
• Document all client interactions accurately in our CRM system for reference and quality assurance.
• Collaborate with internal teams to address complex business inquiries and enhance overall service delivery.
• Stay informed about the company’s products and services to provide relevant and effective assistance.
• Engage in continuous training and development to enhance your skills and service effectiveness.

Requirements

• Fluency in Finnish and strong proficiency in English, both written and spoken.
• Experience in a customer support role, preferably within a business or corporate setting.
• Excellent communication and interpersonal skills with a strong focus on client relationships.
• Strong problem-solving skills and the ability to work efficiently under pressure.
• Familiarity with CRM systems and standard office software applications is advantageous.
• A collaborative approach with the ability to work effectively in a team-oriented environment.
• Attention to detail and good organizational skills are essential.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...