Finnish Speaking Corporate Customer Advisor

Employers from Greece; United States; À distance; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Monthly salary

Performance bonus

Fully paid training

Fully paid relocation package (Flight,

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Résumé du poste

Patrique Mercier Recruitment FR is delighted to present a terrific opportunity for a Finnish Speaking Corporate Customer Advisor. This role is perfectly suited for individuals who are passionate about providing outstanding customer support and are eager to excel in a corporate environment that values client satisfaction and professionalism.

Responsibilities focus on delivering top-tier service to Finnish-speaking corporate clients via phone, email, and live chat, building strong relationships,

Qualifications

• Fluency in Finnish and English (written and spoken).
• Experience in customer service, especially in corporate/B2B environments.
• Professional demeanour and strong communication skills.

Responsabilités

• Provide exceptional support to Finnish-speaking corporate clients via multiple channels (phone, email, live chat).
• Respond to inquiries about corporate accounts, product information, and service issues.
• Develop and maintain relationships with clients and educate them about products and services.
• Document interactions in the CRM and ensure accurate tracking.
• Collaborate with sales and technical support to resolve issues and improve service delivery.
• Gather and analyze customer feedback to identify areas for service improvement.

Connaissances

Finnish language

English language

Customer service

Outils

CRM software

Microsoft Office Suite

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to present a terrific opportunity for a Finnish Speaking Corporate Customer Advisor. This role is perfectly suited for individuals who are passionate about providing outstanding customer support and are eager to excel in a corporate environment that values client satisfaction and professionalism.

Responsibilities

• Offer exceptional support to Finnish-speaking corporate clients through various communication channels, including phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information, and service issues effectively and efficiently.
• Develop and maintain strong relationships with clients, ensuring their needs are met with care and expertise.
• Educate corporate customers about the company's products and services to enhance their overall experience and satisfaction.
• Document all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Work collaboratively with sales and technical support teams to resolve issues and enhance service delivery.
• Gather and analyze customer feedback to identify areas for service improvement.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service, particularly in a corporate or B2B environment.
• Strong understanding of corporate customer needs and a professional demeanor in service delivery.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service software and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...