Finnish Speaking VIP Customer Support Agent

Employers from Greece; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries/year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Finnish Speaking VIP Customer Support Agent to join a dedicated team serving high-profile clients. This role is perfect for individuals who are committed to providing unparalleled customer service and personalized support in a fast-paced and prestigious environment.

You will provide VIP Finnish-speaking support across phone, email, and chat, build strong relationships with high-value clients, and resolve complex inquiries to ensure exceptional

Qualifications

• Fluency in Finnish and English required.
• Experience serving VIP or high-value clients.
• Strong communication and relationship-building skills.
• Proficiency with CRM systems and standard office software.

Responsibilities

• Provide VIP Finnish-speaking support via phone, email, and chat.
• Build strong relationships with high-value clients.
• Resolve complex inquiries ensuring customer satisfaction.
• Maintain detailed records of interactions for follow-up.
• Collaborate with internal teams to ensure service delivery.
• Gather customer feedback to drive improvements.
• Stay updated on product offerings and promotions.

Skills

Finnish

English

Customer service

Communication

Tools

CRM systems

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is seeking a Finnish Speaking VIP Customer Support Agent to join a dedicated team serving high-profile clients. This role is perfect for individuals who are committed to providing unparalleled customer service and personalized support in a fast-paced and prestigious environment.

Responsibilities

• Provide exceptional support to VIP Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Establish and maintain strong relationships with high-value clients, ensuring their needs are understood and met.
• Resolve complex inquiries and issues efficiently, ensuring customer satisfaction at all times.
• Maintain detailed records of customer interactions for effective follow-up and service enhancement.
• Collaborate with internal teams to ensure seamless service delivery and effective resolution of client issues.
• Proactively seek customer feedback to enhance service quality and drive improvements.
• Stay updated on product offerings and promotional activities to provide accurate information to clients.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Previous experience in customer service, particularly with VIP or high-value clients.
• Outstanding communication and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Detail-oriented with excellent organizational skills.
• Familiarity with CRM systems and standard office software.
• A proactive and customer-oriented mindset, passionate about delivering exceptional service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...