Fine Jewelry Sales Pro - Commission & Clienteling

Macy's, Inc.; Pittsburgh (Allegheny County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Fine Jewelry Sales Colleague who delivers outstanding customer service in our Fine Jewelry and Watch Complex, crafting shopping experiences that make customers feel welcomed and valued. You’ll bring elegance, expertise, and personalized service to every interaction, helping customers find perfect pieces for life’s moments.

You’ll educate customers on precious metals, gemstones, and luxury brands, building lasting relationships through consultative selling and our clientele

Qualifications

• 1-2 years of related experience required.
• Strong communication skills in English.
• Ability to understand and communicate with customers, coworkers, and supervisors.

Responsibilities

• Provide product recommendations and assist with fittings and digital shopping tools.
• Drive sales and client loyalty through organized, shoppable spaces and clienteling tools.
• Promote loyalty and warranty programs and support inventory and events.
• Ensure security, accuracy, and presentation of merchandise.
• Support special events and maintain operational excellence on the sales floor.

Skills

Customer service

Product knowledge

Clienteling

Sales skills

POS tools

Tools

POS systems

Job description

Macy’s is seeking a Fine Jewelry Sales Colleague who delivers outstanding customer service in our Fine Jewelry and Watch Complex, crafting shopping experiences that make customers feel welcomed and valued. You’ll bring elegance, expertise, and personalized service to every interaction, helping customers find perfect pieces for life’s moments.

You’ll educate customers on precious metals, gemstones, and luxury brands, building lasting relationships through consultative selling and our clientele