Fine Jewelry Sales Consultant - Commission & Clienteling

Macy's, Inc.; Pittsburgh (Allegheny County); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Colleague Resource Groups

Volunteer opportunities

Descripción de la vacante

Macy's is seeking a Fine Jewelry Sales Colleague to provide outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building client relationships through consultative selling and personalized service.

You will promote loyalty and warranty programs, support inventory and events, and ensure exacting presentation and security of merchandise, working with a team to meet sales goals.

Formación

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.
• Drive sales and client loyalty by maintaining an organized and shoppable space and using clienteling tools.

Responsabilidades

• Promote loyalty and warranty programs and support special events.
• Ensure security, accuracy, and impeccable presentation of merchandise.
• Support inventory, fulfillment, and merchandise moves.
• Build lasting client relationships through consultative selling and genuine hospitality.
• Meet and surpass daily sales goals by delivering exceptional service.

Conocimientos

Customer service

Communication

Sales

Product knowledge

Clienteling tools

Herramientas

Point-of-Sale (POS) systems

Descripción del empleo

Macy's is seeking a Fine Jewelry Sales Colleague to provide outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building client relationships through consultative selling and personalized service.

You will promote loyalty and warranty programs, support inventory and events, and ensure exacting presentation and security of merchandise, working with a team to meet sales goals.