Fine Jewelry Sales Specialist — Commission & Clienteling

Macy's; Cincinnati (OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Career development

Merchandise discounts

Incentives and merit reviews

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will bring elegance, expertise, and personalized service to every interaction as you help customers select items for life’s special moments.

You’ll promote loyalty programs, support inventory and events, and ensure the merchandise is presented securely and beautifully on the floor.

Qualifications

• 1-2 years of related experience required.
• Able to communicate effectively with customers and colleagues.
• Provide product recommendations and assist with fittings.

Responsibilities

• Provide outstanding customer service in the Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support inventory and events.
• Maintain secure, accurate presentation of merchandise and assist with stock moves.

Skills

Customer service

Sales

Product knowledge

Communication

Tools

POS tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will bring elegance, expertise, and personalized service to every interaction as you help customers select items for life’s special moments.

You’ll promote loyalty programs, support inventory and events, and ensure the merchandise is presented securely and beautifully on the floor.