Fine Jewelry Sales & Clientele Specialist (Commission)

Macy's; Chandler (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will guide customers in selecting pieces that celebrate life’s moments, leveraging knowledge of metals, gemstones, and luxury brands to create a personalized shopping experience.

You will also promote loyalty programs, support inventory and events, and help maintain secure, well-presented merchandise while building lasting client relationships through consultative selling.

Qualifications

• 1-2 years of related experience required.
• Ability to read and understand employment policies and safety rules in English.

Responsibilities

• Provide outstanding customer service in our Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones, and luxury brands with superior product knowledge.
• Promote loyalty and warranty programs to enhance the customer experience.

Skills

Customer service

Product knowledge

Communication

Clienteling

Tools

POS system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will guide customers in selecting pieces that celebrate life’s moments, leveraging knowledge of metals, gemstones, and luxury brands to create a personalized shopping experience.

You will also promote loyalty programs, support inventory and events, and help maintain secure, well-presented merchandise while building lasting client relationships through consultative selling.