Fine Jewelry Sales Pro - Commission & Clienteling

Macy's; San Mateo (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and hospitality.

You will promote loyalty and warranty programs, assist with inventory and fulfillment, and support special events. Strong product knowledge and a passion for luxury retail are essential for success.

Qualifications

• 1-2 years of related experience required.
• Provide product recommendations and assist with fittings.
• Drive sales while delivering exceptional service.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and participate in vendor events.
• Support inventory, fulfillment, and merchandise presentation.
• Uphold security and impeccable presentation of merchandise.
• Leverage clienteling tools to promote offers and product launches.

Skills

Customer service

Sales

Clienteling

Product knowledge

Tools

POS technology

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and hospitality.

You will promote loyalty and warranty programs, assist with inventory and fulfillment, and support special events. Strong product knowledge and a passion for luxury retail are essential for success.