Fine Jewelry Sales & Client Relations Pro (Commission)

Macy's, Inc.; Greendale (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

401(k) match

Job summary

Macy’s, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands while creating a welcoming, consultative shopping experience.

You’ll promote loyalty and warranty programs, assist with inventory and fulfillment, and build lasting client relationships through personalized service and event support in a fast-paced, premium environment.

Qualifications

• 1–2 years of related experience required.
• Ability to use point-of-sale tools effectively.
• Read and understand employment policies in English.

Responsibilities

• Provide outstanding customer service in our Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs.
• Support inventory and fulfillment activities.
• Uphold security, accuracy, and presentation of merchandise.
• Build lasting client relationships through consultative selling.

Skills

Customer service

Sales

Clienteling

POS tools

Communication

Tools

POS systems

Handheld devices

Job description

Macy’s, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands while creating a welcoming, consultative shopping experience.

You’ll promote loyalty and warranty programs, assist with inventory and fulfillment, and build lasting client relationships through personalized service and event support in a fast-paced, premium environment.