Financial Services Customer Support Specialist

GetJobSmart; Seattle (WA); On-site; USD 35,000 - 48,000; Full time

Job summary

Northwind Valley Partners, based in Seattle, WA, seeks a full-time Customer Service Representative. You will handle customer inquiries, resolve issues, and maintain satisfaction using our CRM system in a team-focused office.

The role requires a high school diploma or equivalent, strong communication, and the ability to work under pressure. Previous customer service experience is preferred, with responsibilities including processing transactions and providing information about financial products

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Strong communication skills essential.

Responsibilities

• Handle customer inquiries and resolve issues.
• Maintain customer satisfaction and provide information about financial products and services.
• Process transactions using the CRM system and maintain accurate records.
• Provide regular updates to the team and participate in team meetings.

Skills

Strong communication skills

Problem solving

Customer-centric mindset

Education

High School Diploma or equivalent

Job description

Northwind Valley Partners, based in Seattle, WA, seeks a full-time Customer Service Representative. You will handle customer inquiries, resolve issues, and maintain satisfaction using our CRM system in a team-focused office.

The role requires a high school diploma or equivalent, strong communication, and the ability to work under pressure. Previous customer service experience is preferred, with responsibilities including processing transactions and providing information about financial products