Financial Services CSR: Weekdays, Growth & Benefits

WaFd Bank; Seattle (WA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Parental Leave

Life insurance

AD&D

Long-term disability

Tuition Reimbursement

Employee assistance

Job summary

WaFd Bank is seeking a Customer Service Representative (CSR) in Seattle, WA. You will be the first friendly face for customers, handling transactions accurately while delivering outstanding service.

This role emphasizes integrity, teamwork, and a helpful attitude as you support banking needs, use multiple computer systems, and adhere to federal regulations. Monday through Friday hours with weekends off are highlighted in the posting.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smartphone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Serve as a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
• Support customers with basic banking needs and respond to inquiries with professionalism.
• Adhere to bank policies and federal regulations in daily operations.
• Collaborate with team to ensure smooth branch operations and great customer experience.

Skills

Math & 10-key

Microsoft Office

Smartphone/digital savvy

Communication skills

Integrity & work ethic

Customer rapport

Attention to detail

Regulatory awareness

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is seeking a Customer Service Representative (CSR) in Seattle, WA. You will be the first friendly face for customers, handling transactions accurately while delivering outstanding service.

This role emphasizes integrity, teamwork, and a helpful attitude as you support banking needs, use multiple computer systems, and adhere to federal regulations. Monday through Friday hours with weekends off are highlighted in the posting.