Customer Service & Order Support Specialist

TopBuild Corp.; Vancouver (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Strive Wellness Program

Life & Disability Insurance

Employee Assistance Program

Tuition Reimbursement

Length of Service Award

Job summary

Service Partners in Washington state is seeking a customer service representative to be the main branch contact, handling orders and providing product information with a positive, professional attitude. You will work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process, delivering accurate information and timely responses.

The role requires strong communication, basic math skills, and a personable demeanor to ensure

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver’s license is required.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Provide world-class service with strong analytics and problem-solving abilities.

Skills

Customer service

Communication

Basic math

Team player

Positive attitude

Job description

Service Partners in Washington state is seeking a customer service representative to be the main branch contact, handling orders and providing product information with a positive, professional attitude. You will work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process, delivering accurate information and timely responses.

The role requires strong communication, basic math skills, and a personable demeanor to ensure