Financial Services Customer Advocate – Growth Incentives

Tower Loan; Clinton (MS); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and EmployeeReferral

Job summary

Tower Loan is hiring a Customer Service Representative to join our on-site Clinton, MS team. You will cultivate relationships, assist customers with financial solutions, process payments, and support branch operations.

We offer competitive pay, performance-based incentives, and comprehensive benefits. This role suits those who thrive in a fast-paced, customer-focused environment and seek growth through training and internal leadership opportunities.

Qualifications

• High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Cash Handling, Sales, or Customer Service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative to join our on-site Clinton, MS team. You will cultivate relationships, assist customers with financial solutions, process payments, and support branch operations.

We offer competitive pay, performance-based incentives, and comprehensive benefits. This role suits those who thrive in a fast-paced, customer-focused environment and seek growth through training and internal leadership opportunities.