Customer Care & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises and bonuses

Monthly incentives

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative for an on-site, full-time role. You will deliver excellent customer service, process payments, and promote financial solutions while supporting loan production and branch operations.

The schedule runs Monday–Friday 8:30 AM–5:30 PM, with occasional extended hours including Saturdays. Excellent benefits and incentives are highlighted as part of being a valued member of our Tower Loan team.

Qualifications

• Strong customer service skills and ability to build relationships.
• Experience handling payments or cash is preferred.
• Sales experience is a plus and helps promote financial solutions.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities such as checking branch mail and purchasing supplies.
• Process loan applications and collect payments due.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative for an on-site, full-time role. You will deliver excellent customer service, process payments, and promote financial solutions while supporting loan production and branch operations.

The schedule runs Monday–Friday 8:30 AM–5:30 PM, with occasional extended hours including Saturdays. Excellent benefits and incentives are highlighted as part of being a valued member of our Tower Loan team.