Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Saint Peters (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is seeking a friendly and driven Customer Service Representative (CSR) to join our on-site team. You will deliver exceptional service, help customers find financial solutions, process payments, and support branch operations in a fast-paced setting.

This full-time role offers competitive pay, performance-based incentives, and a robust benefits package, including health coverage, 401(k) match, PTO and holidays.

Qualifications

• High School Diploma or GED is required.
• Valid driver's license and reliable vehicle.
• Cash handling, sales or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and deposits, balance, and accounting tasks.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a friendly and driven Customer Service Representative (CSR) to join our on-site team. You will deliver exceptional service, help customers find financial solutions, process payments, and support branch operations in a fast-paced setting.

This full-time role offers competitive pay, performance-based incentives, and a robust benefits package, including health coverage, 401(k) match, PTO and holidays.